We collect information from you when you use the Platforms. Some of this information is provided by you directly and also we collect some of this information automatically. We may also receive your information from third parties. The information we collect depends on what you are doing on our Platforms and the privacy choices you make.
Please remember that you have a choice when it comes to the data you share. So, you may decline to provide your personal data when we ask you to. You can of course scroll through our Platforms without telling us who you are. However, you may not be able to use some parts of the Platforms if such part of the Platforms requires you to provide personal data and you have chosen not to provide such data. For example, we will not be able to create an account on our Platforms, if you choose not to provide us with your email address or other required data
(a) Information that you give us
We have listed out below some of the instances which require you to give us information directly:
1. When you create or register a new account on our Platforms, or update your profile or settings on your existing Platform account, you will provide us with your information such as your name, email address, phone number, nationality, date of birth, gender, delivery address, billing address, government IDs, etc.;
2. When you visit or transact on our Platforms or make a purchase or initial return, exchange, refund or cancellation or pay for a Service, you will provide us with information such as details about your bank account, limited credit/ debit card details for transaction tracking/ reconciliation purposes, billing address, credit verification and other financial information, as well as your contact and communication records;
3. When you communicate with us for assistance by phone, email or otherwise, we ask for some personal information like your name, phone number, product information, delivery time, contact and communication records; and
4. When you provide your personal information under any other circumstances, such as when you participate in promotional, or marketing activities organized by us, when you post public review/ feedback on our Platforms or participate in an online survey conducted by us.
5. [please insert details of other instances of personal data collection directly from the customer].
(b) Information that we collect automatically
We may access certain data on your device through your use of the Platforms. Some data gets collected automatically, such as the browser or device type, unique device identifier (such as device ID or an IP address), your activity on the Platforms (such as the content you view, mouse movements, mouse clicks, taps, swipes, your preferences, frequency of usage and the like), your locational data including location information provided by your device interacting with the Platforms including through beacon technologies, or associated with your IP address or other online or device identifier and the like. In some cases, we collect this data through cookies, pixels, tags, and similar tracking technologies that create and maintain unique identifiers.
We recommend you read the permissions prompt of the Platforms before you download / access them to exactly understand the type of data the Platforms will capture. For instance, the Platforms may require your permission to enable it to find the location of your device, camera usage, microphone access, mount and un-mount file systems, etc.
(C) Information that we collect from other sources
We may collect your information from other trusted sources to update, supplement, link or verify the information you provide, or we collect automatically. For instance, if you choose to register on our Platforms using your existing account on third party platform (such as social media platforms), we may collect your account information. Similarly, we may also obtain information about you from various third party sources such as our affiliates, public databases, joint marketing partners, Google analytics, advertisement platforms such as Facebook or Google, etc. Such information could include your name, address, job role, public employment profile, credit history, and any other relevant data.