100% RETURN CARE POLICY

• RETURN POLICY

Returning an item is easy. If you're not satisfied with your purchase, you can return it using one of the options below. Please note that items returned must be received within 15 days from the date of delivery, and that items are in their original condition, where the item is unworn, unwashed, without alterations and has all tags attached. We are unable to provide returns under following circumstances, Products that are damaged due to negligence towards Wash Care instructions not being followed as per wash care label. Products that are purchased from outside India. Undergarments, accessories, shorts and flip flops. Products bought from our partner stores and websites. BeingHumanClothing.com reserves the right to deny refund if the item does not meet its Return Policy guidelines. We guarantee our merchandise to be free of manufacturing defects. If you receive a damaged or defective item, or your item proves to be defective in workmanship or materials within 30 days with normal wear (excluding stains), we will accept it for assessment. If validated as faulty, a refund will be processed, and the return will be initiated within 10–15 working days from the date the item is handed over to us.

• RETURN INSTRUCTIONS

You can raise a Return Request for your item by following the steps below: 1. Tap on Order History under My Orders 2. Choose the item to be Returned 3. Enter details requested and create a return request Returns are typically picked up from the original delivery address within 2 to 4 business days. Please ensure your package is ready to be picked up. Securely pack your return items in the original packaging, making sure any old packing labels are removed or covered and the package is sealed. Hand over the parcel to our shipping partner. If you miss your return pickup, one more attempt will be made to pick up your return package on the following business day. After the second failed attempt, the return request will be cancelled. Usually in such circumstances the executive will try to reach you on your registered mobile number. As soon as we receive your return, we will proceed with the returns check and validation. After QC Once the return has been approved, we will notify you by email and your refund will be credited within 10-15 working days. If your return is not approved, a member of our Customer Care team will be in touch.

• REFUNDS

Refunds for prepaid orders will be credited to the original payment method within 10–15 working days.
For Cash on Delivery (COD) orders, refunds will be issued as store credits to your wallet, which you can use for any future purchase.
Please note: Refunds are processed only after the returned products pass our Quality Check and comply with our Return Policy. Items that are damaged, show signs of use, or do not follow the care instructions mentioned on the wash-care label will not be eligible for a refund.
If a return does not meet our policy conditions, we may reject the request. Refund timelines depend on your issuing bank and may vary; for exact timelines, we recommend contacting your bank directly.
There are no charges for returns.
If you need clarity on whether your item qualifies for a return or refund, our Customer Care team is always here to help.

• ITEM DAMAGED DURING SHIPMENT

If your item arrives damaged, please contact our Customer Care team right away. To be eligible for a full refund, make sure to let us know within 24 hours of receiving your package. Please include photos and a video showing the damage as you open the packaging. To return the item, just follow our Return Instructions. Once we receive and inspect the item, we'll confirm the damage and, if approved, issue a full refund for the purchase price.